Dial-a-Ride & The Albion-Marshall Connector

Marshall Dial-a-Ride began service in 1974. As a curb to curb driving service, we help members of the Marshall community travel back and forth to work, school, doctors' visits, shopping, dining, and more. To make our buses convenient and safe for everyone, the buses are equipped with wheelchair lifts or ramps; making it possible to pick up and drop off passengers at any location.

How we prioritize calls

Peak travel times are 7:30 am to 8:30 am and 3:30 pm to 4:30 pm during the school year. Also, the first four Wednesdays of each month are Free Senior / Disabled Days. So, expect the buses to be busy on these days with possible delays. When booking appointments please keep in mind we prioritize our trips the following way:

  1. Priority One - Daily Time Calls
    • These are services, established in advance, to serve the same passenger, with the same origin(s) and destination(s), at the same time of every weekday.
  2. Priority Two- Time Calls 
    • These rides are reserved twenty-four (24) hours or more in advance of service need. Time calls are not for every weekday service; and do not require the same time, origin, destination, and customers of DAILY TIME CALLS. A Time Call is, simply stated, any ride reserved twenty-four (24) hours in advance of service need.
  3. Priority Three- Reserved Rides
    • This priority is for those passengers who call DART at least two hours in advance of their service need. With this and the previous Priorities, DART expresses its appreciation to those truly transit-dependent customers who assist DART in trip-planning by reserving their ride in advance of need.
  4. Priority Four- On Demand
    • While DART recognizes its role of providing demand-actuated, responsive transit, those who wait until the last moment to make their request are placing an undue burden upon the resources, flexibility, and needs of DART to serve the transit-dependent passenger who cooperates in efficient service by placing requests as soon as possible. It shall, therefore, be the policy of DART to make sure the needs of Daily Time Calls, Time Calls and Reserved Ride passengers are fully administered before addressing the needs of the On Demand passenger.

Types of Ride Services

For both services, please have the exact fare, drivers do not carry cash. If you overpay, you will receive tokens as change for future use. Tokens are available at City Hall (323 W Michigan Avenue), the Dial-a-Ride offices (900 S Marshall Avenue) and from our drivers.

Dial-a-Ride

In-Town Service - One Way

  • $3-Adults / Children 13+
  • $1.50-Disabled / Seniors 60+ / Children age 5 to 12
  • Free-Caretakers / Children under 5 with a paid rider

Out-of-Town - One Way (Limited Service)

  • $4-Adults / Children 13+
  • $2-Disabled / Seniors 60+ / Children age 5 to 12
  • Free-Caretakers / Children under 5 with a paid rider
  • Dial-a-Ride

The Albion-Marshall Connector

The AMC runs five days a week from 7:30 am to 5:30 pm to help connect two great cities. Reservations may be made between 7 am and 5:30 pm by calling 269-781-3975 or 517-654-3000.

One Way Fares

  • $2-Adults / Children 13+
  • $1-Disabled / Seniors 60+ / Children age 5 to 12
  • Free-Caretakers / Children under 5 with a paid rider
  • The Albion - Marshall Connector

Related Documents

  1. 2017 DART and AMC School Letter (PDF)
  2. 2018 DART and AMC Policy Brochure (PDF)
  3. 2018 DART SCHOOL LETTER (PDF)
  4. 2019 Public Notice for Proposed State and Federal Operating Expenses (PDF)
  5. Albion-Marshall Connector (AMC) (PDF)
  6. Application for Universal Reduced Fare Card (PDF)
  7. Charter Service Public Notice (PDF)
  8. DART ADA Complaint Policy (PDF)
  9. DART Package Policy (PDF)
  10. DART Ridership Policy (PDF)
  11. Dial-a-Ride Service Area (PDF)
  12. Title VI Non-Discrimination Plan (PDF)
  13. Title VI Notice - 2015 (PDF)