CITY SERVICES
Utility Billing
Utility Billing Specialist:
Nancy Evans

Utility Billing Specialist:
Kate Chism

Cashier:
Carol Hagaman

Clerk-Treasurer:
Tracy Hovarter
thovarter@cityofmarshall.com

Hours:
9:30 a.m. to 5:00 p.m.
Monday - Friday

Phone:
269.781.3967

Fax:
269.781.3835

Location:
Town Hall
323 W. Michigan Ave.
Marshall, MI 49068

Mailing Address:
Town Hall
323 W. Michigan Ave.
Marshall, MI 49068

The Marshall City Utility Billing Department is located on the 1st floor of Town Hall, in the Clerk-Treasurer’s office. The Utility Department is part of the Clerk-Treasurer’s office and is responsible for the administration, meter reading, billing and collection of all utility accounts. This includes the monthly billing of the City’s 4,439 electric, waste water and water accounts on the Caselle utility billing software system. Ensuring proper receipting, recording, depositing, investing and distributing of all monies received by the City are further responsibilities.

For convenience to customers, electric utility payments and custom invoices may be paid online. Also, a drop box is located on the east side of Town Hall and in the door of the main entrance to the department where persons may leave payments after hours.